How long will backerkit be open?
May 30th 2023: Backerkit surveys go live. Choose any extra add-ons and give us your address.
June 19th 2023: Backerkit surveys are locked and payment will be taken for any add on. You’ll need to complete your survey by this date.
Last updated: May 10, 2023 05:22
When will my card be charged?
June 19th 2023: Backerkit surveys are locked and payment will be taken for any add on. You’ll need to complete your survey by this date.
Last updated: May 10, 2023 05:22
When will I receive my rewards?
Kickstarter backers have already been sent the PDFs they backed via kickstarter messages.
PDF copies will be sent out via backerkit on June 19th once your payment has been processed.
Hardcover books will be with you in September 2023.
Last updated: May 10, 2023 05:24
What if I need to change my address?
You’ll need to complete your survey and give us your address by 19th June, books will be with you in September.
If you need to update your address in July or August then please email us directly to [email protected] or via kickstarter private messages with your new address. We’ll reply to confirm if this has been done.
Please keep an eye on Kickstarter updates to see when fulfilment will begin. Once fulfilment has started it will no longer be possible to update your address.
Last updated: May 10, 2023 05:27
How do I contact EN Publishing with any issues or questions?
You can direct message us on Kickstarter via the campaign page, or email us at [email protected]
Last updated: May 10, 2023 05:27
Current Estimated Shipping Date: September 2023
Last Updated At: 04/25/23What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.